Posts Tagged "SME"

Wiki, Wiki everywhere

Wiki , Wiki everywhere. Whats the productivity motivation?
You probably need to be living under a rock at the moment not to have heard of Wikileaks so I thought
some topical commentary wouldn’t go astray. However, I don’t want to disappoint but there will be no moralising
about Mr Assanges moralising. So to wind things back to my obsession with Productivity we will cast some light on the
wiki bit , not the leaks.
Some definitions:
Wiki:
a website that allows multiple users to create, modify and organize web page content in a collaborative manner.
Some examples of popular Wikis
Wikipedia: www.wikipedia.org
Wikihow: www.wikihow.com
WikiFAQ www.wikifaq.com
Wikileaks: www.seeifyoucanfindmenow.somewhere

Some uses & how it can improve your productivity:

Create an easily accessible knowledge base.
As most Wikis are web based this enables authorised staff to access data from anywhere and they don’t need
to rely on finding documents on either local PC’s or via a server. The data is live and can be updated
at any time by group members. There has to be some time and frustration savings here.
Knowledge Base data may be in the form of  FAQ’s ( Frequently Asked Questions) about your company
products/services or more detailed technical information recorded during troubleshooting and implementation.
Imagine the benefits of being able to get all the accumulated knowledge of your people added on a regular basis
that can be accessed in one place. 

Manage Meetings.
Post meeting minutes and actions in the wiki to improve communication and reduce distribution management.
Collaborators can use the Wiki to clarify actions, confirm completion of actions and attached supporting information
where applicable. Productivity opportunity ?…….less time spent chasing & following up meeting members.

There are other applications such as Project and document management but the level of complexity rises and the first two
uses would be a good start for new users.

Check these resources for advise on how to set up your wiki.

http://webtrends.about.com/od/wiki/a/getstarted_wiki.htm
http://webtrends.about.com/od/wiki/a/guide_to_wikis.htm
http://webtrends.about.com/od/wikireviews/fr/wikidot_Review.htm

PS - ’don’t forget to check out Evernote  which can also be used by multiple people for a very
reasonable monthly fee and requires very little set up.  Check out an earlier post on Cloud Magic for more.

Save some time…….then spend it doing something you love.

Tim

 

Delegate to improve Productivity

For those of you with have direct reports and always feel overwhelmed with too many things to do consider improving your delegation skills. Rduce your own workload or improve your productivity to leave more time for higher level work.

Obviously not everything you do can  be delegated but a quick review of your daily ,weekly and monthly tasks should give a starting point for picking some of your work that can be delegated.

Consider the following filters

1. Is there sensitive information included in the task?

2. What level of skill is required to perform the task?

     a. Technical

     b. Computing

     c. Physical

Create a simple matrix of the tasks with details as above with the view to assigning specific staff .

Decide who you will delegate the task to and get them  involved in the process. Discuss the reason for the task, frequency and why you  believe this staff member is best placed to perform  it ( maybe you need to ask about current workload as well !)  Then …..And this is the really important part, document what you currently do to complete the task now and then when you have done that , pass it on to your delegatee for them to review and suggest improvements.

Once you have both  reviewed the process and  agreed on the how,what and when of the task pass it over and start thinking about the other things you can catch up on.

Save some time ….and spend it doing something you love !

Tim